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Testimonials

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John Maguire
26 Sep 13
Best way to describe this shop is "unbelievable". Two of the best guys I have met in Pascal and Gary, very friendly and spend time with the customers explaining everything to you, an all round great experience and great customer service. I have been dealing with them now for a few years now and never been disappointed. I bought a second hand camera off Pascal , a Canon 50D in mint condition. I currently have a Canon 10D so this camera was very different. The 50D has a menu bigger than a Chinese takeaway and sure enough I managed to mess it up. Pascal "the genius" had it up and running within minutes. This certainly wasn't the last time I managed to mess the settings up on the camera but Pascal was more than happy to fix any issues I have had. Nothing is any bother to these guys. I personally cant thank them enough so anyone out there looking for a camera or they are in any trouble with one, go to Camera + in Cookstown and those guys will be more than pleased to help. This shop also covers other products like developing photos, telescopes, binoculars etc. A great shop and two of the loveliest people on the planet. Many thanks
Janet
11 Aug 13
I'd like to thank Camera Plus for all the care and attention they gave me when choosing a new camera. Nothing was too much trouble, they even tested the lenses I already owned to see if they were compatible with the new camera. I would have thought something was seriously wrong with the camera had it not been explained why they wouldn't autofocus. What I received in Camera Plus was good old-fashioned customer service delivered with patience, expertise and a love for their business. Thank you.
Harry Dale
8 Aug 13
Pascal stepped up to the mark for me when I had a very dirty sensor and was about to go on a long photographic break. My camera kit is a bit unusual and fairly expensive so I would be careful who I let work on it - generally preferring the manufacturer of main dealer. However I have no qualms recommending anyone to use Camera + if they need similar care and attention. Thank you - the job was quickly and expertly carried out.
Cherith
8 Aug 13
Both Pascal and Gary we're extremely patient and helpful in making sure we were happy with our photographic order. It was great to have their expertise and advice. I'm always greeted by name when I enter the shop and know I can rely on their assistance. Many Thanks to you both!
Peter
31 Jul 13
Julie got me the lens as described below. One of the companies kept their word and rang me today(4 weeks later), one week after you supplied the lens. I guess they now have one in stock for immediate delivery to the next customer. Thank you so much.
Julie
29 Jul 13
Thank you Pascal and Gary. Such a lovely experience to actually receive excellent customer service as these days it is not always a given. My husband desperately wanted a lens and had contacted all the big name companies like calumet and Jessops. Calumet constantly promised they would check on availability and get back to him...... didn't happen so he gave them another chance..... didn't happen. Jessops told him there was an availability problem, again promises were given to keep in touch.... didn't happen. I contacted Camera Plus on a Saturday they said that they shouldn't have a problem getting this lens but that they would check with the company and get back to me first thing on Monday. Shock !!!!, though now i wouldn't be at all surprised but guess what, not only did they keep their word and rang the company but they also ordered it and it arrived in their shop on the Wednesday . I can not recommend these guys highly enough,they are professional, knowledgeable and extremely helpful. Thank you so much guys for all your help and for restoring my faith in the personal shopping experience.
Trevor
21 Jul 13
I have been getting equipment from Camera plus over the past few years and I have to say the service Pascal and Gary provide is brilliant. These guys know what they are talking about and such a friendly shop to go into. They are always helpful even for a query over the phone just to sort out a problem. Been in a few other shops but for knowledge and advice this is the best place to go, no matter where you live. Thanks guys and must call in sometime again for a chat and a cup of tea.
Shane
6 Jul 13
Excellent service and expert advice received before purchasing my NIKON camera. Pascal spent ample time to find out exactly what I was looking for in a camera and recommended a camera that would be the best fit for me. He was exactly right and am delighted with my purchase Can't recommend these guys enough - will definitely be back.
Excellent service!!
Rhys
30 May 13
Received the portrait canvas' Pascal was preparing for me last week. As always the work is to an exemplary standard and Pascal was his usual highly professional, knowledgeable and friendly self. Cant speak highly enough of the quality of service at Cameraplus. Thanks guys!
Martin
22 May 13
Just got a full wet sensor clean at Cameraplus, my sensor had some serious dust/dirt which was affecting my work, however these guys cleaned it so well it was like a brand new sensor!, very impressed by the pride taken in the work, attention to detail, dedication, and for their swift service not to mention great advice and friendly chat, will be back again!
Norman
9 May 13
I would like to thank Pascal and Gary for the excellent service they provide in Cookstown at Camera+. Their knowledge and friendly service is first class. Many thanks
Martina
23 Apr 13
Id like to thank pascal for the great service provided a while back. it was much appreciated. keep er lit.
RJG
20 Apr 13
Have just spoken by telephone to Pascal about a problem I had with my camera and he gave me advice which has enabled me fix it. I'm no expert, but he listened patiently to my feeble efforts to explain and then gave me some simple instructions that worked. I'm extremely grateful for his kindness in taking the time to share his expertise with a total stranger. If I have any problems with my camera in future I won't hesitate to drive from Bangor to Cookstown because I feel sure I will get best advice and first class customer service. Many, many thanks.
Colin Swann
24 Mar 13
After having visited Currys (middle distance stare and no knowledge) I went to see Pascal and his co partner in crime in Cookstown. What a difference!! I told Pascal what i wanted and Pascal was able to point me in the right direction with sound advice regarding a Digital Camcorder. A YASHICA HD 1080. Thanks very much for keeping a Digital Philistine right. Cheers - Ps where do you put the film??!!
Bali-Hai Mail Order Nursery
17 Mar 13
Just bought a new Manfrotto tripod and head just what I needed for taking overhead product shots doing the job great. Good choice Pascal now awaiting for the Canon remote switch. Great service highly recommend.
Maria Cagney, Mid-Antrim Museum Service
15 Mar 13
Camera Plus provide a friendly and efficient service. They are great for technical advice and no job is too big or too small. They certainly go the extra mile to meet their customers needs. I am delighted to recommend Pascal and his colleagues at Camera Plus. Keep up the good work and I look forward to dealing with you again in the near future.
Cary
28 Feb 13
I live in Donegal but always wait till I can get over to Cookstown to Camera+ for any camera related purchases. I know I'll get the best of advice there from experts who know what's on the market and who take the time to make sure customers are well informed before they buy. I also know they're there on the end of the phone if problems arise - something very valuable in our modern world. Thank you both of you. Just heading out with my new camera!
David
6 Feb 13
We are fortunate to have a local shore run by two Gents who have years of experience, great photographic knowledge and who understand the importance of great customer service. The printing service is excellent too. Many thanks to Gary and Pascal,
Des Turley
26 Jan 13
Thank you guys I am starting to get to grips with my new Nikon and thoroughly enjoying it. Thank you for all your assistance in choosing the right camera for me and my requirements AND for all the after sales attention and advice it is all very much appreciated. Will call in again soon for more much needed advice .
Robert, Newtownabbey
2 Jan 13
Just bought my first DSLR with kit lens plus a 55 - 300 lens from Camera Plus. While I might have been able to get them a bit cheaper on the internet I have the peace of mind that they are not grey imports, carry a full UK warranty and I have a supplier who I know will look after me if anything goes wrong with them. In addition Pascal's advice on what camera and lens to buy to suit my needs was invaluable and both he and Gary have told me to phone or call in with them at any time if I need any help getting to grips with the camera. Customer service at it's very best!
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